THIS IS A SAMPLE SURVEY AND CAN NOT 

ACTUALLY BE SUBMITTED

Customer Satisfaction Survey

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If you do not have any feedback or experience with a specific question, please leave it blank.

Company Name:

Name:

Phone Number:

Email Address:

 Center Exhibitor Services

This section covers services provided directly by the Center

  Excellent Good Fair Poor
Electrical Services
Air/Water/Drain Services
Telecommunication/Internet Services
Exhibitor Services Desk

(electrical, air/water/drain, telecommunications/ internet)
Coat/Baggage Check Services

Comments on the services provided by the  Center:

Center Exhibitor Services

This section covers your overall impression of the service provided by the Center.

  Excellent Good Fair Poor

Effectiveness of our Communication  
Our responsiveness
Our flexibility
Our follow-up
Comments on your impression of the services provided by the  Center:

Food and Beverage Service

This section covers the food and beverage service provided by the Center. If you did not experience our service in one or more of these areas, please leave that section blank. 

This area covers 3 sections - cash food outlets, banquets, and booth catering service.

Cash Food Outlets:

  Excellent Good Fair Poor
Our quality
Our selection
Our staff
Overall appearance of our food outlets

Did you visit our Lobby Food Court?  

  • Yes   
  • No

Banquets:

  Excellent Good Fair Poor
Our quality
Our selection
Our staff

Booth Catering Service:

  Excellent Good Fair Poor
Our quality
Our selection
Our staff
How was our booth catering sales process?
Overall experience

Comments on the Food and Beverage Services:

Center Building Appearance & Features
  Excellent Good Fair Poor
Attractiveness of our Public Spaces
Cleanliness of our Restrooms
Interior Lighting
Handicapped Accessibility
Building Directional Signs
Availability of Parking
Proximity to Public Transportation
Comments on the Center Building Appearance & Features:

Exhibit Booth Size: (sq ft)
Would you recommend returning?
  • Most Definitely
  • Probably
  • Probably Not 
  • Definitely Not
What other services would you suggest the Center offer to exhibitors?

Other Comments:

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